| || |
FREQUENTLY ASKED QUESTIONS
Why choose Swanky Blooms?
Because we promise you: (And we take our promises very seriously)
* We will find baby gifts and products that are beautiful, practical, high quality and that new moms will be happy to receive and that you can be proud to give.
* We will constantly improve our site to make it easier and faster for you to find exactly what you are looking for.
* We will bring you unique and exclusive products that you won't find anywhere else.
* We won't make you pay extra for the gift presentation
* We will include a card and/or gift message with every order absolutely free.
* We will give you great prices and great options like coupons and promotions to save even more.
* We will ship your order as soon as possible, which usually is within 24-48 hours Monday through Friday.
The most important promise of Swanky Blooms We will give you the absolute BEST customer service!
Because Customer Service is our absolute priority, we are not happy until you are, really!
Our baby boutique has been operating online for over 4 years now, and all our customers will agree that Swanky Blooms goes above and beyond to make sure that you (our wonderful customers) are always first
You can shop online 24 hours a day, 7 days a week for all your new baby gifting needs, and your items can be shipped anywhere in the USA for a for a small shipping fee.
Our site is powered by Yahoo! and has the most sophisticated and secure online shopping cart, so your billing information is always secure. We accept Visa, Mastercard, American Express, Discover and Paypal.
Most orders ship within 48 hrs on business days and we'll make sure they arrive to their destination is perfect condition.
What is a Baby Bouquet?
*Our Swanky Blooms, Baby Bouquets are the latest trend in new baby gifts and baby shower gifts, they look just like a bouquet of fresh flowers but if you look closer, the blooms are really made of fine baby clothes carefully rolled up into beautiful blooms for an amazing and clever presentation that doubles as a unique gift for baby and mom.
What size are the baby clothes?
*Unless otherwise specified, all the clothes in our gifts and Swanky Blooms Baby Bouquets are size 0-6 months or up to 16 lbs.
When will my baby gift be delivered?
*After your order has been received and your payment approved, it is processed, packaged and shipped within 24 to 72 hours (if an item requires personalization please allow 5 to 7 days for production) From this point if you chose UPS Ground, it will take between 2 to 7 days to arrive to its destination. For UPS second day air, your item will arrive on the second day after shipping.
What payment methods do you accept?
*We currently accept all mayor credit cards, Visa, Master card, American Express, Discover, e-checks and Paypal.
What are your shipping options?
*All orders are shipped via UPS. UPS ground is our preferred shipping method and it usually takes between 2-7 days for domestic delivery depending on the destination, but we also offer expedited shipping through UPS second day air.
We have a flat fee of just $9.99 US Dollars for Standard UPS Ground that already includes handling charges, that applies to every initial order to any of the lower 48 states
During check out you will be able to see the estimated time your order is expected to be in transit. And with your tracking number you will be able to see where your order is at all times.
For our complete information on shipping and rates please visit the "Shipping" button at the top of the page.
How to unwrap a Baby Bouquet?
*At Swanky Blooms we work hard to make our Baby Bouquets and Gift Bouquets easy and fast to take apart, all you have to do is pull out the garment and remove the leaves and the clear rubber band around it (please DO NOT use scissors or knifes to cut the rubber band, it is not necessary and we can't accept returns for damaged items that have been puncture or cut) and now just unwrap the items and enjoy! the silver pails are perfect to use for storage or decoration when the clothes and flowers have been removed. Unlike other similar products, we will NEVER leave your clothes or products sticky with floral tape or let you spend a morning figuring out how to take your gift apart.
How will my Baby Bouquets or baby gifts will look like when they arrive?
*All of our Baby Bouquets and Baby Sock Bouquets already come in an outstanding and complimentary gift presentation, our large Baby Bouquets that sit in a 15" tub pail will arrive wrapped in a clear cello basket bag, tied with a satin ribbon and with a gift card attached, All other Baby Bouquets and Gift Bouquets will come in a beautiful clear display box tied with a ribbon and with a gift card that you can fill out at check out. All items are placed inside a strong corrugated card box to protect them while in transit during shipping.
Can I include a gift card with my Baby Bouquets and gifts?
*We got you covered, all of our Blooms and gifts come with a complimentary gift card or message that you can write during check out.
This is a very important gift, will the recipient be able to see the price?
*Don't worry, at Swanky Blooms we take care of all the details. With your order we will only include a package slip that contains no price or money amount. The receipt for your purchase will be emailed only to you shortly after your order is processed.
Where will my baby bouquets and gifts will be shipped from?
*All of our Swanky Blooms are manufactured and shipped from Houston Texas, that is why we charge tax on Texas orders. But other gifts are shipped from different warehouses in other states in the U.S.
Do you have any corporate discount offers?
*Yes, our Swanky Blooms Baby Bouquets are perfect as a corporate gift to a valued member of the staff or spouse preparing for the new arrival, they offer a personalized and lasting gift and a welcome alternative to fresh flowers, and it also doubles as a gift for both mom and baby. Companies and organizations choose our blooms, gifts and baskets as gifts to valued clients or as a way to say thank you and congratulations. For more information on our corporate offers please contact us at firstname.lastname@example.org
Do you do wholesale or drop shipping?
*Yes, we have a drop ship program and also many affiliates that sell our products either on-line or at their brick and mortar stores, for all information on our wholesale products and prices or our drop ship program please email us at email@example.com
Still have a Question? Please email us at:firstname.lastname@example.org
MMX copy rights by Swanky Blooms LLC